Oopsie Woopsie! Didn’t get the purrfect fit or the right chew toy? No worries! Our PawKraft Promise makes returns and refunds as easy as playing fetch!
- Time to Return: You have 30 tail-wagging days to decide if your purchase is the cat’s meow. If not, we’re here to help!
- Condition of Return: Just make sure the items are in their ‘never pawed’ state (unused and unworn), with tags still wagging.
- Reason for Return: Whether it’s a size mismatch or a squeaker that doesn’t squeak, we understand. If it’s damaged or just not right, we’ve got your back!
- How to Return: Simply bark at our customer service team or send a woof via email, and we’ll guide you through the process.
- Refund Details: Once we sniff out the returned item, we’ll process your refund faster than a greyhound! Expect it back in your account within 5-7 business days.
- Need Help? Our friendly pack is ready to assist! Contact us at mahera@pawkraft.pet, and we’ll leap to your aid!
Remember, at PawKraft.Pet, we’re not happy unless your tail is wagging! 🐶💕